FAQ

1. How can I place an order?

You can place an order directly on our website by selecting the products you want, adding them to your cart, and completing the checkout process with your preferred payment method.

2. What payment methods do you accept?

We accept the following payment methods:

  • Credit/Debit Cards

  • Mobile Wallets (e.g., JazzCash, Easypaisa)

  • Bank Transfers

  • Cash on Delivery (if available in your area)

3. How can I track my order?

Once your order is shipped, you will receive a tracking number via email or SMS. You can use this number to check the status of your shipment on our delivery partner’s website.

4. What is your return and refund policy?

  • Returns are accepted within [X] days of receiving your order.

  • Products must be unused and in their original packaging.

  • Refunds will be processed after we receive and inspect the returned item.

  • Shipping charges are non-refundable unless the return is due to a defective or wrong item.

5. What should I do if my product is damaged or defective?

If your product arrives damaged or defective, please contact our customer support within [X] days of delivery with a photo of the item. We will provide a replacement or a full refund.

6. Can I change or cancel my order?

Orders can be changed or canceled within [X hours] of placing them. After that, we may not be able to make changes if the order has already been processed or shipped.

7. Do you ship internationally?

Currently, we ship to [list of countries or regions]. For other locations, please contact us to see if we can arrange delivery.

8. How can I contact customer support?

You can reach our support team via:

  • Email: [glamorajewel.official@gmail.com]

  • Phone/WhatsApp: [03224542393]

We strive to respond to all inquiries within 24 hours on business days.

9. Do you offer discounts or promotions?

Yes! Stay updated on our latest offers by subscribing to our newsletter or following us on social media